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Privacy Policy

Auro Markets LTD

At Auro Markets LTD, we are committed to protecting the privacy, confidentiality, and security of our clients' personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you access or use our website, trading platforms (including MetaTrader 5 – MT5), and related services.

By using our website or services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

1.1 Personal Identification Information

  • Full name
  • Date of birth
  • Nationality
  • Identification documents (CNIC/Passport/Driver's License)
  • Proof of address (utility bill, bank statement, etc.)

1.2 Contact Information

  • Email address
  • Phone number
  • Residential address

1.3 Financial Information

  • Bank account details
  • Payment method details
  • Transaction and deposit/withdrawal history

1.4 Trading & Technical Information

  • MT5 account details
  • Trading history and performance data
  • IP address
  • Browser type, device information, operating system
  • Cookies and usage data

2. How We Use Your Information

We use your information for the following purposes:

  • To create and manage trading accounts
  • To verify your identity (KYC & AML compliance)
  • To process deposits and withdrawals
  • To provide access to MT5 trading services
  • To improve our website and services
  • To communicate updates, notices, and support responses
  • To comply with legal and regulatory obligations
  • To prevent fraud, money laundering, and unauthorized activity

3. Legal Basis for Processing Data

Auro Markets LTD processes personal data based on:

  • Your consent
  • Performance of a contract
  • Legal and regulatory obligations
  • Legitimate business interests

4. Cookies Policy

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic and user behavior
  • Remember user preferences

You can disable cookies through your browser settings; however, some features of the website may not function properly.

5. Data Sharing & Disclosure

We do not sell or rent your personal data.

We may share your information only with:

  • Payment service providers
  • Liquidity providers and technology partners
  • Regulatory or legal authorities (when required by law)
  • Professional advisors (auditors, legal consultants)

All third parties are required to maintain strict confidentiality and data protection standards.

6. Data Security

We implement strong security measures to protect your information, including:

  • SSL encryption
  • Secure servers and firewalls
  • Restricted access to sensitive data
  • Regular security monitoring and updates

Despite our best efforts, no system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services
  • Meet legal, regulatory, and accounting requirements
  • Resolve disputes and enforce agreements

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent at any time
  • Object to certain data processing activities

Requests can be submitted via our official support channels.

9. Third-Party Links

Our website may contain links to third-party websites. Auro Markets LTD is not responsible for the privacy practices or content of external websites.

10. International Data Transfers

Your information may be transferred and stored on servers located outside your country. By using our services, you consent to such transfers, subject to appropriate safeguards.

11. Updates to This Privacy Policy

Auro Markets LTD reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:

Auro Markets LTD

📧 Email: info@auromarketsltd.com

🌐 Website: www.auromarketsltd.com

Last updated: February 2025